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Meet Sterling...

Sterling's vast industry experience and professional services expertise have been instrumental in helping businesses & organizations achieve effective and efficient processes and procedures; while providing tools to synergize teams towards operational excellence.  From small businesses, civic organizations, and industry-leading corporations, he has collaborated with clients to identify insights, develop strategies and implement specific action plans to optimize their growth potential. He is especially adept at helping leaders of business and professional services firms clarify their strategic vision and drive the organizational change needed to deliver breakthrough business results. 


  • Developed and facilitated training curricula that have resulted in an average of 60% increased efficiency.

  • Enhanced the effectiveness of employee performance by executing in-depth needs assessments for training and staff development.  Project and job performance ratings were increased by 20% across several departments.

  • Developed innovative curriculum, training, and coaching around competency gaps in skill requirements.

  • Created needs assessment for training and staff development that enhanced the effectiveness of employee performance

  • Created new hire orientation and onboarding modules virtually, in-class and job shadowing. Increasing retention by 40% across the company

  • Enhanced operations by creating and implementing change management strategies that resulted in a change in culture from “static management” to “fluid leadership”.

  • Developed strategies for cultivating an effective and efficient staff resulting in a 45% increase in productivity and greater “work /life” balance.

  • Facilitated a communication/personality assessment and training among employees and management; guiding managers and employees on problem-solving and dispute resolution.

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What We Offer...


Website Optimization

  • Website Design

  • Site Alignment

  • Site Re-design

  • Media Upgrades

  • e-Commerce


Collaboration & Engagement Tools

  • Team Building

  • Communication

  • Conflict Resolution

  • Increased Engagement

Learning & Development

  • Curriculum Design

  • e-Learning Development

  • Train the Trainer

  • Training Research & Facilitation

Leadership Development

  • Effective Leadership Style

  • Decision Making

  • Coaching 

  • Increased Efficiency

  • Operational Excellence

  • Maxwell Leadership Certified Trainer

  • Franklin Covey Certified Trainer

Operations & Administration

  • Data Input

  • Virtual Office Solutions

  • Virtual Administrative Assistants

  • Administrative Tools & Software Research

  • Project Management

  • Operational Efficiency Assessment

  • Orientation & Onboarding Design

Our Core Values

We practice what we preach


In all that we do we strive to have no holes and no gaps in our interactions, initiations, and implementations.


With years of excellence in service and continuing education, we look to equip and empower our clients towards optimum efficiency and effectiveness.


This is the key to success!  In short; We do it better TOGETHER! Synergy, for us, is at the core of GREAT SUCCESS.


Being clear and concise in every medium used, is key to ensuring accurate understanding toward the objective


Attention to detail, accompanied with an ethical approach to the partnership and project, builds a healthy relationship that allows for a culture of trust.

We Have Some Of The BEST Partners!

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